Our Privacy Policy

Meridian Living is committed to protecting the privacy and personal data of all individuals who interact with our services through meridianliving.org. This policy explains what information we collect, how we use it, and your rights regarding your data.

1. Who We Are

Meridian Living provides supported living services including home care and mental health support. We operate in accordance with UK data protection law and are dedicated to safeguarding personal information.

2. What Information We Collect

We collect limited personal data through our website contact form, including:

  • Name

  • Email address

  • Phone number

We do not collect sensitive data (e.g., health records or financial information) through the website at this time.

3. How We Use Your Data

We use the information you submit to:

  • Respond to your queries or messages

  • Provide information about our services

We do not share your data with third parties, nor do we use it for marketing unless you specifically opt in.

4. Cookies & Analytics

We use Google Analytics to collect anonymous data on how visitors use the site. This helps us improve our website and services. Google Analytics may use cookies to gather usage data such as:

  • Pages visited

  • Time spent on the site

  • Browser type and device

You can disable cookies through your browser settings if you prefer not to share this data.

5. How We Store Your Data

All personal information submitted through the contact form is stored securely within our website content management system (CMS). We take all reasonable steps to protect it from misuse, loss, or unauthorised access.

6. Your Rights
You have the right to:

  • Access the personal data we hold about you
  • Request corrections to your information
  • Ask us to delete your data at any time
  • To make any of these requests, email us at admin@meridianliving.org.

7. Contact

If you have any concerns or questions about how your data is handled, please contact:
Email: getintouch@meridianliving.org

8. Changes to This Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. The most recent version will always be available on this page.

Empowering care through understanding and compassion.

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