Business Continuity
24 Hour Care in Nottingham
Reassuring, reliable 24/7 care.
We offer advise and support on development of robust Business Continuity Plans in line with International Standards (ISO 22301: 2019)
This enables your organisation identify and prioritise threats to implement business continuity management system effectively so you are ready to respond quickly to and recover from incidents with the least disruption to your business.
We also offer support with table top exercises and review of your business continuity plans.
Our Business Continuity framework covers every part of our service delivery, designed to protect both the people we support and our staff.
Here’s how we stay prepared:
- Emergency Staffing Procedures. Rapid-response plans to ensure service continuity if regular staff are unavailable.
- Data and Record Protection. Secure digital backups and GDPR-compliant processes to safeguard care records and sensitive information.
- 24/7 Communication Channels. Always-on contact methods so family members, staff, and professionals can stay informed during critical events.
- Supply Chain Contingencies. Agreements with multiple suppliers to maintain access to medication, PPE, and essential equipment.
- Infection Control & Health Emergencies. Detailed risk management plans aligned with NHS and CQC guidance for public health incidents.
- Ongoing Risk Assessments. Regular reviews to identify vulnerabilities and improve our resilience year-round.
How Does Business Continuity Work?
Step 1
Risk & Readiness Review
We begin by identifying potential risks to care delivery, from staffing shortages to supply disruptions. Our team audits every area of our operation to spot vulnerabilities and plan ahead.
Step 2
Plan Development & Staff Training
We create detailed business continuity protocols and train all team members. Everyone knows what to do, who to contact, and how to respond if challenges arise, ensuring no lapse in care.
Step 3
Systems in Place for Every Scenario
From secure digital records to emergency staff pools and supplier backups, we put the right systems in place so service can continue uninterrupted, even during crises.
Final Step
Tested, Reviewed & Ready to Activate
Our continuity plan is regularly reviewed and tested. If something goes wrong, we can activate our response quickly and efficiently, protecting the people we support with minimal disruption.
Is Our Business Continuity Service for You?
Our Business Continuity is for you if….
You deliver essential care services. If your organisation supports vulnerable people, any interruption, from staffing issues to tech outages, can put lives at risk. Our continuity planning keeps your service consistent and compliant, no matter what challenges arise.
You want to protect your clients and your team. From extreme weather to workforce shortages, unexpected events can shake your operations. We help you prepare for every scenario so your business stays strong, and the people you support stay safe.
You rely on systems to keep care running. Digital records, rotas, emergency call-outs, home care depends on smooth coordination. Our business continuity framework ensures operations continue without disruption, wherever care is delivered.
You can't afford a service breakdown. Families and regulators rely on you to provide care 24/7. We help you build in resilience, with contingency planning, staff redeployment strategies and on-call backup, so you're never caught off guard.
Book A Free Assesment
If your organisation would benefit from our Business Continuity services, simply fill in the contact form and a member of our team will be in touch. We are here to listen, understand your challenges, and help you build a resilient, uninterrupted care service , no matter what the future holds.
Why Choose Meridian
FAQs
Still not sure?
Read the most asked questions...
Business Continuity planning is about ensuring your care service continues running smoothly during unexpected events — such as staff shortages, extreme weather, IT failures, or health crises. It outlines clear procedures so you can keep providing safe, consistent care no matter what.
Our Business Continuity service is designed for care providers — from small home care agencies to larger supported living organisations — who want to strengthen their operations, meet regulatory requirements, and protect the people they support.
We assess your current setup, identify risks, and build a tailored continuity plan covering staffing, logistics, digital systems, safeguarding, and communication. We also offer hands-on support during incidents, helping you respond quickly and effectively.
Yes. A strong Business Continuity plan demonstrates preparedness and responsible governance — something both CQC and local authorities look for. It shows that your service can manage disruption while maintaining high standards of care.
Once you contact us, we’ll arrange a consultation to understand your service and risks. From there, we can begin developing your continuity plan immediately — with clear timelines and practical steps tailored to your organisation.
Book A Free Consultation
Booking an appointment with Meridian Living is simple and straightforward. Whether you’re looking for support for yourself or a loved one, our team is here to listen and help.
Just fill out our contact form, and we will arrange a convenient time to discuss your needs in more detail.
Every enquiry is handled with care, confidentiality, and a commitment to finding the right support for you.
Ready to Get Started?
Contact
- Poplars Court, 1 Lenton Lane, Nottingham, NG7 2RR
- getintouch@meridianliving.org
- 0115 919 5591